Payments in chat

Get paid when customers book

Your AI agents ask for a deposit or the full price while they book - in the chat, on WhatsApp or during a phone call - and the money goes straight to your own Stripe or PayPal account. Fewer no-shows, no chasing payments, no commission.

Payments in chat

Bookings paid before anyone shows up

When a customer books in the chat or on the phone, your agent asks for a deposit or the full price through a secure payment link - card, PayPal or Venmo. The place is held until it is paid and the money goes straight into your own Stripe or PayPal account - fewer no-shows, no chasing payments.

  • Deposit or full priceChoose it per service: a deposit (the rest at the location) or the whole price in advance. No list of services? One price for every booking.
  • The place waits for the paymentHeld for the minutes you choose, confirmed the moment it is paid, released automatically if it is not.
  • Your own account, no commissionThe money goes straight to your own Stripe or PayPal account. We take no percentage of your sales.
  • Automatic refundsCancelled in time (24 hours before by default - your setting): refunded in full automatically. Later: the payment is kept. You and your customer are told every time.
  • Online sessions readyTherapy, coaching or lessons online: a Google Meet link or your own Zoom / Teams link goes with the confirmation - only for online appointments.
  • In the chat and on the phoneThe chat agent gives the link in the conversation, the voice agent sends it by SMS and e-mail during the call. Classes and events: several places, one payment.
Who uses it
  • Therapists & counsellors
  • Coaches & tutors
  • Clinics & dentists
  • Beauty salons & spas
  • Yoga, fitness & dance studios
  • Workshops, events & exhibitions
  • Consultants & lawyers
  • Photographers & creative studios

Included in the Advanced and Enterprise plans, an add-on on the others. No commission on your sales - only the usual fee of Stripe or PayPal.

Create a free demo account See the add-on prices →

How businesses use it

Yoga studio

"3 places at Saturday's class": $45 paid right in the chat, the places counted - no more empty mats.

Online therapist

The full $90 paid before the session; the Zoom link arrives with the confirmation.

Dental clinic

A $50 deposit for a new patient, the rest at the clinic. Cancelled two days before? Refunded automatically.

Exhibition or workshop

50 tickets x $60 sold by the agent, each paid upfront - booking stops by itself when it is full.

How it works

Set up once, paid on every booking

Nothing to install and no code: you connect your account and choose what is paid online, the agents do the rest.

01

Connect your account

Your own Stripe and / or PayPal account, once, step by step. The money never passes through us.

02

Choose what is paid online

For each service: a deposit or the full price, and how long a place waits for its payment.

03

The agent sends a secure link

It says the amount, sends the link in the chat - or by SMS and e-mail during a call - and holds the place.

04

Paid - confirmed

The booking is confirmed at once. Not paid in time: the place is released. Cancelled in time: refunded automatically.

Payment methods

Cards, wallets, PayPal and Venmo

Your customers pay the way they prefer, on a secure page with your business name. You can connect Stripe, PayPal or both.

StripeCards (Visa, Mastercard, American Express), Apple Pay and Google Pay - paid into your own Stripe account.
Ready to connect
PayPal & VenmoPayPal balance or card, and Venmo for customers in the United States - paid into your own PayPal Business account.
Ready to connect
Other payment methodsA local payment provider, bank transfer or another method your customers use? Tell us which - our team adds it for you.
Ask for it →
Questions

Payments in chat - questions

Do you take a commission on my sales?
No. The money goes from your customer straight to your own Stripe or PayPal account; only their usual fees apply. You pay us only the monthly add-on - nothing extra on the Advanced and Enterprise plans.
Where does the money go and when do I get it?
Into your own Stripe or PayPal account, the moment the customer pays. They pay it out to your bank on their usual schedule.
What if the customer does not pay?
The place is held for the minutes you choose. Not paid in time, the booking is released automatically, the link stops working and the time is free again for other customers.
How do refunds work?
A booking cancelled in time (24 hours before by default - your setting) is refunded in full automatically; later, the payment is kept. You can also refund by hand, or mark the rest as paid at the location, from the booking page. You and your customer are told every time.
Does it work on the phone too?
Yes. The voice agent says the amount before it books and sends the payment link by SMS and e-mail during the call; the place is held until it is paid.
Can I sell tickets or places in a class?
Yes. For group classes, workshops and events the customer books several places in one go and pays once; the places left are counted down and booking stops when it is full.
Which plans include it?
It is included in the Advanced and Enterprise plans and is a monthly add-on on the others. Every new account can try it in its free demo - with Stripe or PayPal test mode, no real money.

Stop losing money to no-shows

Create a free demo account and try Payments in chat with Stripe or PayPal test mode - no card needed.