Built for the way your business talks to customers.
Every agent starts from a template for your industry. Here is what it takes care of.
Table reservations, opening hours, menu questions and takeaway orders.
Room questions, check-in times, directions and booking requests.
Appointments, reminders of what to bring, and callback requests.
Bookings by service and stylist, prices and availability.
Property questions, viewings and qualified leads for your agents.
Class schedules, trial sessions and membership questions.
First contact, consultation bookings and message taking.
Product and order questions, store hours and returns.
Quotes, visits and emergency callback requests.
Restaurants
Guests call when your team is busiest. The agent takes table reservations, answers menu and allergy questions from your information, and handles changes.
Start with this template- Table reservationsParty size, date, time and special requests, straight into your calendar.
- Menu and opening hoursAnswers from the menu and hours you give it.
- Changes and cancellationsGuests change or cancel with their booking code.
- Events and large groupsTakes the details and passes them to your manager as a ticket.
Hotels and guesthouses
Answer guests before and after they book: rooms, check-in times, directions, parking and special requests.
Start with this template- Guest questionsRooms, facilities, check-in and check-out, parking and directions.
- Booking requestsCollects dates and guest details and hands them to your reception.
- Restaurant and spa bookingsBooks tables and treatments in your calendar.
- Messages for receptionLate arrivals, special requests and complaints become tickets.
Clinics and dentists
Patients reach you at any hour. The agent books and moves appointments and takes callback requests - it never gives medical advice.
Start with this template- AppointmentsBooks by service and doctor, within your clinic hours.
- ReschedulingPatients move or cancel with their booking code, freeing the slot.
- Practical questionsAddress, parking, prices and what to bring, from your information.
- Callback requestsAnything medical goes to your team as a ticket.
Salons and spas
Your stylists stay with their clients while the agent fills the calendar.
Start with this template- Bookings by serviceCut, color, nails or massage, with the right duration.
- Prices and availabilityAnswers from your price list and your free slots.
- ChangesMoves and cancels appointments with the booking code.
- WhatsApp bookingsThe same agent answers your WhatsApp Business number.
Real estate
Every property call is a potential client. The agent answers, qualifies and books viewings.
Start with this template- Property questionsAnswers from the listings and details you provide.
- ViewingsBooks viewings in your agents' calendars.
- Lead detailsBudget, area and timing, collected in a ticket for your agent.
- After-hours callsEvening and weekend enquiries are answered, not lost.
Gyms and studios
Help new members join and existing members book, without keeping someone on the phone.
Start with this template- Class schedulesAnswers from your timetable.
- Trial sessionsBooks trial classes and personal training slots.
- Membership questionsPrices and plans, from your information.
- MessagesFreezes, cancellations and complaints go to your team.
Law and accounting firms
Make a professional first impression and book consultations - the agent never gives legal or tax advice.
Start with this template- First contactPolite, professional answers at any hour.
- ConsultationsBooks consultations in your calendar.
- Case intakeCollects the basic details in a ticket.
- Practical questionsOffice hours, location and documents to bring.
Shops and e-commerce
Answer shoppers quickly on your website and WhatsApp, and let your team focus on orders.
Start with this template- Product questionsAnswers from your product information and policies.
- Store hours and locationsAlways accurate, from your own details.
- Returns and deliveryExplains your policies and takes the details for your team.
- AppointmentsFittings, pick-ups or consultations in your calendar.
Home and local services
Plumbers, electricians, cleaners, repair shops: never miss a job because you were on site.
Start with this template- Quote requestsCollects what is needed and where, in a ticket.
- VisitsBooks visits in your calendar.
- Urgent callsFlags urgent requests so you can call back fast.
- Opening hours and pricesAnswered from your information.
Your industry is not listed?
The general template fits any business that answers questions and books appointments. Tell us what you need and we will help you set it up.